Drivers ignore warning lights, face higher repair bills
A poll found 14% of motorists avoid garages, leading to average bills of £190.
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A significant proportion of drivers are continuing to drive with illuminated dashboard warning lights, despite potential safety risks and increased repair costs. A poll of 2,000 drivers, commissioned by Halfords, found that 28% admitted to a poor understanding of what the various lights displayed on their car's screen signify.
Ignoring warnings leads to higher costs
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The study revealed that 14% of motorists have ignored these urgent warnings and avoided taking their vehicles to a garage for servicing, maintenance, or repairs. This avoidance is often attributed to the perceived expense and hassle associated with garage visits. For those who delay, the ignorance has resulted in an average bill of £190, according to the survey. A further 44% admitted to delaying repairs unless an issue became 'serious'.
The research also highlighted that 20% of drivers who opt out of professional repairs have someone they know who can fix their car, leading them to bypass official mechanics. The study was conducted by OnePoll.com on behalf of Halfords, which has collaborated with TV presenter and comedian Judi Love to address concerns about vehicle maintenance and the importance of checking warning lights.
“But one thing I do know is that when warning lights come on, they shouldn't be ignored, as a small issue today can quickly become a much bigger and more expensive problem tomorrow.”
Judi Love, TV presenter
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Confusion over abbreviations and terms
Beyond warning lights, drivers also expressed confusion over common driving-related abbreviations. The survey found that 13% were unsure of the meaning of 'MPH' (miles per hour), and 17% did not know that 'EV' signifies an electric vehicle. More significantly, 77% of those polled were stumped by the term 'ECU' (electronic control unit), while only 16% understood what a 'DPF' (Diesel Particulate Filter) is. To avoid appearing uninformed, 13% admitted to pretending to understand car-related terms they did not know.
The study also indicated that 55% of drivers have experienced breakdowns after putting off maintenance, leaving them stranded for an average of 76 minutes. Furthermore, 11% of respondents stated they would rather visit the dentist than a car workshop.
Call for straightforward advice
Karen Bellairs, chief customer officer and managing director of garages for Halfords, stated that the research indicates a need for clear, trusted assistance rather than complex motoring jargon. She emphasised that individuals should not need to be car experts to seek help. Halfords aims to simplify vehicle care and provide reassurance, with experts available to explain necessary work in plain English for issues ranging from warning lights to battery problems or unusual noises.
Questions this report answers
+What percentage of drivers have a poor understanding of dashboard warning lights?
A poll of 2,000 drivers found that 28% admitted to having a poor understanding of what the warning lights displayed on their car screen mean. This lack of knowledge contributes to drivers ignoring potential issues.
+How many drivers ignore warning lights and what is the cost?
Fourteen percent of drivers have ignored dashboard warning lights and avoided taking their car to a garage for servicing. This avoidance has led to an average bill of £190 for repairs that could have been minor if addressed sooner.
+What are some common car abbreviations that drivers misunderstand?
The study found significant confusion over driving abbreviations, with 13% unsure of 'MPH' and 17% not knowing 'EV'. The term 'ECU' (electronic control unit) left 77% of drivers stumped, indicating a widespread lack of technical understanding.
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