Years dog food recalled after 57 dry-eye cases in pets
Edgware owner spent £1,500 on vet bills after spaniel developed bilateral dry eye
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Years, a premium dog-food subscription service, has recalled its products after 57 reports of suspected dry eye in dogs. The company, which supplies fresh meals tailored to pets’ needs, emailed customers on 19 August to warn of a potential link between its buckwheat ingredient and the condition. Subscriptions will be paused for six weeks while Years reformulates its meals with quinoa instead.
The company said the 57 reports represent 0.1% of its 40,000 customers. Symptoms include redness, cloudiness, excessive blinking, pawing at the eyes, and thick discharge. Years began investigating on 1 August after receiving multiple reports in late July. It has urged customers to contact their vet if their dog shows any signs of discomfort.
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David Felton, a PR consultant from Edgware, said his six-year-old spaniel cross, Cookie, developed bilateral dry eye in April after eating Years food for two and a half years. Felton estimated he has spent £1,500 on treatment and vet bills so far. Cookie is now treated twice daily with steroid paste, over-the-counter drops, and a gel to ease discomfort.
Felton told the Press Association that Cookie’s eyes became "really gunky" before a vet initially diagnosed a corneal abrasion. When the condition did not improve after two weeks, a specialist confirmed bilateral dry eye. Felton stopped feeding Cookie Years food immediately after receiving the company’s recall email.
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“Never did it occur to us that it could be a link to the food because the crazy thing is people buy Years because they want to feed their dog like high quality foods.”
David Felton, Edgware resident
Felton described the situation as "mind-blowing" and said customers were "reeling from this news". He added that owners choose premium services like Years to avoid cheap, mass-produced alternatives. The company markets meals such as pork shoulder and apple stew, turkey thigh and cranberry fricassee, and steak and kidney hotpot.
What happens next
Years has advised customers to stop feeding its products and consult a vet if their dog shows symptoms. The company will publish the results of its investigation. Subscriptions will remain paused for six weeks while it replaces buckwheat with quinoa in its recipes. Customers will be notified once deliveries resume.
Questions this report answers
+How many dogs have been affected by the Years dog food recall?
Years has received 57 reports of suspected dry eye in dogs, representing 0.1% of its 40,000 customers. The company began investigating after multiple reports in late July and issued a recall on 19 August.
+What should I do if my dog has eaten Years food?
Years has advised customers to stop feeding its products immediately. If your dog shows symptoms such as redness, cloudiness, or excessive blinking, contact a vet and mention the recall. The company is pausing subscriptions for six weeks.
+How much has one Edgware owner spent on vet bills?
David Felton of Edgware estimated he has spent £1,500 on treatment for his dog, Cookie, after she developed bilateral dry eye. Cookie required specialist care following an initial misdiagnosis of a corneal abrasion.
+When will Years resume deliveries?
Years will pause subscriptions for six weeks while it replaces buckwheat with quinoa in its meals. The company has not specified an exact date for resuming deliveries but will notify customers once the investigation concludes.
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